Privacy Policy
Last updated: March 1, 2025
Table of Contents
SaveMyDate ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our matrimonial platform at savemydate.in. Please read this policy carefully. If you disagree with its terms, please discontinue use of the platform.
1. Information We Collect
1.1 Personal Information You Provide
When you register and create a profile on SaveMyDate, we collect:
- Identity Information: Full name, date of birth, gender, religion, caste/sub-caste, mother tongue
- Contact Information: Mobile number (verified via WhatsApp OTP), email address
- Profile Information: Height, weight, complexion, marital status, education, occupation, annual income, family details, about-me description
- Location Information: City, state, country of residence
- Photos: Profile photo and additional photos you upload
- Preferences: Partner preferences including age range, location, education, and other matching criteria
- Payment Information: When you subscribe to a paid plan, payment is processed by Razorpay. We do not store your card or bank details. We only receive a transaction reference and payment status.
1.2 Information Collected Automatically
When you use our platform, we automatically collect:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, features used, time spent, clicks, search queries within the platform
- Log Data: Server logs including access times, error logs, and referral URLs
- Session Data: Login/logout times and session duration
1.3 Information from Third Parties
If you choose to register or log in via a social login provider (Google, Facebook, etc.), we receive basic profile information such as your name and email address from that provider, subject to your privacy settings on that platform.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Account Creation & Verification: To create and verify your account using WhatsApp OTP and admin review
- Matchmaking: To display your profile to other members and suggest compatible matches based on your preferences and profile data
- Communication: To send you match notifications, interest alerts, platform updates, and important account-related messages via WhatsApp and email
- Payment Processing: To process subscription payments and maintain billing records
- Platform Improvement: To analyze usage patterns, fix bugs, and improve features
- Safety & Security: To detect fraud, prevent abuse, and enforce our Terms & Conditions
- Legal Compliance: To comply with applicable laws and respond to lawful requests from authorities
- Customer Support: To respond to your queries, complaints, and support requests
We do not use your data for automated decision-making or profiling beyond matchmaking suggestions.
3. Data Sharing & Disclosure
3.1 With Other Members
Your profile information (name, age, location, education, photos, and about-me) is visible to other registered members. However, your contact details (mobile number, email) are only shared after both you and another member mutually accept each other's interest.
3.2 With Service Providers
We share data with trusted third-party service providers who assist us in operating the platform:
- Razorpay: Payment processing
- OTPMore / WhatsApp API: OTP delivery and notifications
- Hosting Provider: Server infrastructure and storage
- Email Service: Transactional email delivery
These providers are contractually obligated to keep your data confidential and use it only for the services they provide to us.
3.3 We Do NOT Sell Your Data
We never sell, rent, or trade your personal information to any third party for their marketing or commercial purposes.
3.4 Legal Requirements
We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of SaveMyDate, our users, or the public.
5. Data Security
We implement industry-standard security measures to protect your personal information:
- HTTPS/SSL encryption for all data transmitted between your browser and our servers
- Passwords are hashed using bcrypt — we never store plain-text passwords
- OTP-based authentication for account access
- Regular security audits and vulnerability assessments
- Access controls limiting which team members can access personal data
- Secure, restricted server environments
While we take every reasonable precaution, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use strong, unique passwords and keep your login credentials private.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Specifically:
- Active Accounts: Data is retained for the duration of your membership
- Deleted Accounts: Upon account deletion request, we delete your profile and personal data within 30 days, except where retention is required by law
- Payment Records: Transaction records are retained for 7 years as required by Indian financial regulations
- Log Data: Server logs are retained for up to 90 days for security and debugging purposes
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Update or correct inaccurate information through your profile settings
- Deletion: Request deletion of your account and associated data
- Portability: Request your data in a structured, machine-readable format
- Restriction: Request that we limit how we process your data in certain circumstances
- Objection: Object to processing of your data for specific purposes
To exercise any of these rights, contact us at info@savemydate.in. We will respond within 30 days.
8. Children's Privacy
SaveMyDate is strictly for adults aged 18 and above. We do not knowingly collect personal information from anyone under 18 years of age. If we become aware that a minor has registered, we will immediately delete their account and associated data. If you believe a minor has registered, please contact us immediately at info@savemydate.in.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify registered users via email or WhatsApp notification
- Display a notice on the platform
Your continued use of SaveMyDate after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us: